DGIT is the budding information and digital technology services team in the David Geffen School of Medicine, and an integral member of the UCLA Health Sciences IT team. We work hand-in-hand with the hospital IT team, Information Services and Solutions (ISS), to ensure high-level services are provided throughout UCLA Health Sciences. We strive to play a trusted and vital role in advancing the institutional missions of education, research, patient care, and community engagement by providing a wide range of expertise in new and emerging technologies, and delivering a dynamic portfolio of services and capabilities. We strive to be customer-obsessed and communicative, to predictably and methodically manage our projects and services, and to be a great team with which to work. With over 100 employees (and growing), DGIT is just getting started. Please scroll down for more details on our teams and the services they provide.
Health Sciences Information Technology
Administrative Services advises, supports, and collaborates with the David Geffen School of Medicine to acquire, develop, and maintain a full suite of administrative applications and technologies in such areas as cost model to clients, finance, device and vendor procurement, and distribution portals. Internal and external communication is also handled by this team.
Audiovisual Services (AVS)
The Audiovisual Services team offers numerous client-facing services to assist with the effective use of technology as a communication tool. The team provides AV Help Desk and Event Support for numerous conference rooms, lecture halls, teaching labs and other spaces, as well as providing support for the use of video conferencing, web conferencing, video production, and room scheduling. In addition, the AVS team offers comprehensive AV system design, consulting, and AMX programming services on a recharge basis as a University Sales & Service.
The DGIT Client Services team provides a one-stop-shop for technology and reporting solutions for faculty, staff, and students of the David Geffen School of Medicine, including high-level (third-tier) computer and mobile device support, business application assistance, online service requests, trouble-shooting, new technology evaluation, and more.
Educational Technology Services (ETS)
Working in conjunction with David Geffen School of Medicine academic leadership, the Educational Technology Services (ETS) team strives to enhance and optimize teaching and learning across undergraduate, graduate and continuing medical education within DGSOM.
This team collaborates with the educator community to foster a culture of innovation, to support changes in education and IT service delivery, and to enable transparent, data-driven management of educational data in an educational environment that is competency-driven across both the undergraduate and graduate medical education continuum.
Infrastructure is the foundation that enables integrated hardware and software to connect systems, servers, and devices together to deliver core, and innovative, IT services, and provide a focal point and framework within the David Geffen School of Medicine for day-to-day operations. Services include such things as application hosting, data and file storage and backup and recovery.
The Network Services team constructs and manages the wired and wireless Internet services for the David Geffen School of Medicine, while ensuring the highest level of security is maintained across networks and School of Medicine buildings.
Research Computing Services
The DGIT Research Computing team represents the computing interests of the Health Sciences research community, serving as the bridge to between information technology and the reserachers in CTSI, UCLA Health, and beyond.
Their objective is to establish and maintain a highly efficient, leading-edge, and HIPAA-compliant federated environment that promotes heterogeneity across research experiments and clinical results, thus producing a cross-platform integrated and translational knowledge-base. The Research Computing team is dedicated to being collaborative, proactive, and customer-focused, to ensure the services they provide cater to UCLA researchers' complex computing needs, allowing them to focus on their research.
Security Services provides the tools to keep the David Geffen School of Medicine networks, and devices used to access our networks, secure and operational, including data encryption, and free services to send files and emails securely. The top priority of the IT Security Services team is to ensure the highest level of IT security is maintained to avoid breaches by reducing the risk of access to enterprise and patient data by unauthorized sources, and provide support in the case of a security incident.
Software Development Services (CTRL)
The Computing Technologies Research Lab (CTRL) is the software development unit of DGIT, providing programming services that include developing, hosting, supporting, and continuously refining a wide range of web applications within the DGSOM community. CTRL specializes in engineering research data collection, management, and reporting solutions.