Phishing Scam Notice and Awareness Tips
In light of a recent phishing email attack, we wanted to take a moment to remind you how to stay vigilant against phishing emails. We have very robust tools in place to protect our IT systems, but our defense against these types of attacks is stronger when we work together. This can be as easy as taking an extra second to think before you click, or by contacting Customer Care when you receive an email that seems suspicious.
- In the event of an urgent inquiry, please contact Customer Care at 310-267-CARE (2273). Customer Care Specialists are available 24/7 to provide support.
- If you receive a suspicious email in your Mednet account, forward it immediately to firstname.lastname@example.org.
This recent event provides us an opportunity to reiterate what to look for in suspicious emails as the phishing attempt contained a number of elements that should put you on your guard:
- Phishing attempts usually contain a sense of urgency and a request for “immediate action” to click on a link (in this case 24 hours).
- Poor grammar and a lack of punctuation was present in the subject of the email as well as throughout the body of the message.
- The link provided was suspicious, and when hovered over, displayed an unfamiliar URL.
Additionally, please remember that UCLA will never ask you in an email for your username and password. If you accidentally clicked the link or provided your contact information, please contact Customer Care at 310-267-CARE (2273) immediately.
Thank you for your continued diligence and awareness on this issue. We appreciate your support and collaboration as we work to ensure a safe computing environment!